- Make More MONEY and get paid faster.
That's because RealMed is the all-in-one revenue cycle management solution that provides everything you need to speed up the claims submission process to payers. You'll experience a dramatic reduction in errors – up to 47% in the first week alone! You'll see claim denials reduce by more than 60%! And Days in A/R will drop dramatically.
- Know patient eligibility BEFORE service.
Knowing eligibility and benefits at the time of or before service is often be the difference between receiving payment for services or spending valuable time trying to collect it. An automated eligibility feature allows for near-instantaneous, systematic checking of coverage information. All eligibility and coverage information is displayed in a consistent format, which increases operating efficiency and staff proficiency.
- Have all payer data in ONE interface.
You won't waste time on the phone or going to different websites to find what you need. We connect you to all the payers, so you'll always have the information you need at your fingertips. And since the payer list is available on multiple screens, it's always ready to access.
- Instantly spot HIGHLIGHTED problems.
It's easy to edit and manage an error with RealMed. When you have an error, it's highlighted. Since the brief message from the payer can be hard to understand, RealMed goes the extra mile to provide a decoded interpretation so you know exactly what it means, along with a recommendation for the action you need to take.
- Resolve claims in SECONDS, not days.
Since the error correction process is uniform across all payers (edits may vary, but the process is the same), your staff becomes efficient and capable of completing corrections in seconds in most cases. On-demand reports (on RealMed screens) showing error patterns expose the underlying causes of errors enabling you to fix the root cause of recurring errors.
- NEVER miss or lose a claim.
With RealMed's Claim Submission Management tracking capability, you can quickly validate and track all of your claims from beginning to end. Dollar values are provided and color coding lets you know when action is needed. Claims are tracked through processing at RealMed, through submission to a payer, through the remit being received by RealMed, and then matched back to the claim.
- Track claims for FIVE years.
Other companies delete claim information after only a few months, but RealMed lets you to access your data whenever it's needed. Our claim status searching capability offers the flexibility and the historical information you need to prove timely filing and resolve issues with the payer. RealMed displays each claim and each batch throughout its full life cycle – from receipt by RealMed, to translation, correction, receipt by payers, processing/adjudication and remittance. This visibility is available 24/7 and is graphically displayed to highlight patterns of problems or delays.
- Speed up and CUSTOMIZE remits.
RealMed lets you choose how to receive and manage your remittances and you have the ability to categorize and research denial reasons to streamline your follow-ups. RealMed receives and immediately makes available all ERAs (835s) from payers. By translating and downloading ERAs in the format required by a practice management system, RealMed facilitates auto-posting processes.
- EASILY integrate with your PM system.
We provide you with FREE file transfer technology that allows fast, accurate, automatic information transfer between your PM system and RealMed.
- Enjoy DEDICATED, personal service.
Every client is assigned a Customer Account Manager, or CAM, to help you reduce costs, overhead, paperwork, phone calls, and errors. Your CAM will help you improve your doctor-patient relationships and patient satisfaction, and create real success stories for your practice.
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Choose RealMed and you'll make more money and get paid faster.