Joe E. Kukolla II
Regional VP, North Central
Describe your favorite RealMed service.
My favorite service is when we have the opportunity to review reports and data provided in the RealMed application first hand with clients. It is extremely rewarding when clients see how their errors have gone down and how our application has made their practice more efficient.
What is your most memorable customer experience?
One of the key people at one of our larger prospects did not want to have anything to do with changing to RealMed. She grudgingly gave us a try and soon did a complete 180. She now is one of our strongest advocates, and best references. She says she will quit if anyone tries to replace RealMed.